Ordering cannabis delivery today has never been easier, but many shoppers find themselves torn between downloading yet another dispensary app or simply heading to a website. For cannabis consumers exploring their options, it’s worth understanding the strengths and weaknesses of both methods — and which one might make the experience smoother and more satisfying.

First off, mobile apps are often praised as the ultimate convenience tool, and in many cases, they deliver on that promise. Having an app installed allows shoppers quick access to menus, loyalty points, and real-time updates about their order status. Many apps also feature exclusive deals or push notifications about flash sales, ensuring regular customers don’t miss out. For daily or frequent buyers, these features are game-changing. The streamlined user experience, simplified repeat ordering, and fast fingerprint or facial login options make checking out a breeze.

However, apps can also have downsides. Downloading multiple dispensary apps can clutter a phone and eat up storage space. Not every dispensary invests in high-quality app development, so some apps crash or go long periods without updates, leaving shoppers frustrated. Privacy is another concern, as apps can collect and store location and device data, which may feel intrusive for privacy-conscious customers.

On the other hand, web platforms bring their own set of advantages. Shoppers can browse from any device — phone, tablet, or desktop — without needing to install anything. This is perfect for those who prefer to keep their devices uncluttered or who use shared devices. Websites typically offer more robust and detailed product descriptions, strain information, and larger menus in an easy-to-navigate format. For customers who love comparing products side by side or reading terpene profiles before making a purchase, web platforms provide a better experience.

Another benefit of web shopping is the ability to bookmark multiple dispensaries and switch between them quickly without opening and closing apps. However, shoppers might miss out on app-only discounts or immediate order updates if they choose to stick with web browsing.

So which method is better? It ultimately depends on how often a person orders cannabis and what they value most in the experience. For regular shoppers who want speed, convenience, and personalized notifications, mobile apps are an excellent choice. Meanwhile, those who prefer taking their time, doing thorough research, and avoiding clutter on their devices will likely find web platforms to be a better fit.

Both methods have come a long way from the days of calling dispensaries for menus, and whether shoppers tap an app or click through a website, today’s cannabis delivery options give consumers more flexibility and control than ever before — and that’s a win for everyone.